The beginning of a new year is a great time to make and commit to new resolutions. For retailers in their digital transformation journeys, it’s the perfect opportunity for CIOs to reinvigorate their organizations.
The report states "over the next decade Gartner expects new technologies, capabilities and business models to emerge. It’s imperative that retailers are in the best position to recognize their power early, can incorporate them into their offerings and use them to outperform their competition."
This report shares five resolutions for 2020 that we believe will enable retailers to strengthen their organizations for continued digital transformation.
In the report, Gartner explores:
- The right mix of traditional and digital capabilities to compete most effectively
- How retailers can create an exceptional customer experience
- Key areas to help retail CIOs learn what changes may be necessary for a successful digital transformation.
Download the report to read the five New Year's resolutions.