On-Demand Webinar
Duration: 60 minutes
Cost: Free

The movement to customer-centric healthcare is happening fast.  To more effectively reach the newly empowered consumer, the goal of Healthcare enterprises is to create customer-centric engagement that builds strong relationships across all touchpoints.  

Presented by John Nash, Chief Strategy Officer, RedPoint Global with special guest Melissa Cellucci, Head of Business Development of GuideWell Connect.

Attendees of this webinar will learn:

• How personalized, timely engagement improves member experience and improved patient outcomes
• How to design & execute successful customer journeys across the entire lifecycle (including acquisition, welcome, and retention) using an integrated, omni-channel approach
• How one Blue became 20% more effective and 20% more efficient in acquiring and retaining members by unifying their engagement efforts

Healthcare payers that create a better experience for consumers will drive higher revenue and better outcomes at lower interaction costs.  View our webinar and get started today.