Webinar Duration:  30 minutes

Consumers are more empowered than ever before, and they are willing to leave insurers that fail to meet their expectations. Providing a consistent, highly-personalized experience across every touchpoint is what consumers expect, and it has become a strategic imperative to achieve growth.

Join Dennis DeGregor, former EVP & Chief Customer Officer at Bank of America, Merrill Lynch and Allstate, as he discusses the key drivers impacting the insurance industry and best practices that providers will need to implement moving forward. 

In this webinar, you will learn:

• State of the insurance industry
• Priorities and current investments of insurance companies
• How customer engagement is evolving to close the brand and customer gap

Join us to discover the path to superior customer experiences.